Immigration desk is divided into sections for Indonesian citizens and visitors.
Visitors entering Indonesia are required to submit the form declare.
Indonesian passport holders are not required to fill out the form declare.
If you are from a country without a free VISA, then you have to pay a fee in accordance with applicable regulations.
Passengers are advised to queue at the immigration desk and prepare travel documents (passport, arrival and other documents). Immigration officers will verify your photo ID and may ask some questions according to screening procedures. Your cooperation is greatly appreciated
TIPS ARRIVAL
To take luggage, check the screen information on the conveyor belt according your flight.
If the luggage lost, you can contact the airline staff at the Lost and Found counter
If needed, you can use the services of a porter to help carry baggage